Buffered VPN Review

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Buffered VPN Review

UPDATED: March 3, 2016

Overall Score:

Price

4
out of 5

Features

4.5
out of 5

Speed

5
out of 5

Customer Service

5
out of 5

This is the most detailed Buffered VPN review available online. Here you will find everything you need to know about Buffered VPN in this review from pricing and performance, to encryption levels, to customer support and device compatibility. Also included in this review is a detailed setup guide to help you get Buffered VPN setup quickly on your device. Let's begin!

Company Summary

Buffered is one of the newest VPN service providers to hit the market. Based out of Budapest, Hungary -- this company is growing at a very fast rate, both in users and (most importantly) in quality of service. This VPN is one of the fastest out there, and although at a higher price range, we've concluded that you definitely get what you pay for. Highly recommended.

Homepage Snapshot

buffered new screenshot

Operating System Compatibility

Pricing Summary

$12.99 for 1 month account
$9.99 per month for 6 month account
$8.25 per month for 1 year account

VPN Protocols Offered

L2TP

PPTP

OPEN VPN

NAT Firewall

Pros

  • Very, very good security
  • Updating with innovative free add-ons constantly
  • Very, very fast speeds
  • Additional data security as standard from being located in Hungary
  • Sleek and user-friendly interface and setup

Cons

  • Being so young there may be small bugs, that are corrected fast but still occur
  • Currently not supporting Android 2.0
  • customer support, quite timely due to the small team still growing

The Verdict

All in all, Buffered is a great VPN service provider, especially for being such a young company in the industry. We foresee very impressive growth and innovations in their service as they go forward and gather more users to gain valuable feedback from. We highly recommend you give this young VPN a try.


Full Buffered VPN Review


Pricing & Plans

PRICING

Buffered offer their VPN service at a price that sits in the higher range in comparison to their most similar VPN competitors (regarding quality of service), so users will pay a few extra dollars a month for this service. 

PLANS

Like with nearly every VPN service provider nowadays, Buffered offer customers three pricing plans to subscribe to their service, with customers paying progressively less per month for a longer commitment across the three plans:

bufferedvpn review new prices


As you can see, the cheapest pricing plan is just $8.25/month, which requires subscribing to the service for a minimum of 1 year. 

PAYMENT OPTIONS

Customers are able to make payment via either credit card or PayPal. Although these are the most common payment options used and will be fine for 99% of users, it is a little disappointing to see no option for BitCoin or a more anonymity-preserving payment method option. 

It is common for at least BitCoin payments to be made with the world's most popular and top-quality VPN service providers. Buffered certainly appears to be a big player looking to make a name as one of the best in the world, so I would expect them to have the more uncommon but highly desired payment methods also offered up to customers. 

Money back Guarantee 

It is great to see that Buffered offer a 30 day money back guarantee on their service to all new customers. From reviewing many VPN service providers in my time, I have come to realise that the longer the money back guarantee; the more rightly confident the VPN provider appears in their service. 30 days is the longest guarantee I have seen offered, so good on Buffered for also giving new customers this confident guarantee.
 

Feautures

Unlimited bandwidth and speed
- There are no restrictions or throttling placed on the speed and amount of data placed on their servers.

OpenVPN protocol
- Users are connected to all servers through the OpenVPN protocol (which I recommend the most).

Zero-logging
- No usage logs are logged whatsoever.

Multiple connections
- Users can connect to their Buffered VPN on up to 5 devices simultaneously.

The Software

Buffered have definitely put a serious amount of focus and effort on developing a VPN service that is as easy to setup and get connected to as possible. 

I work on a Macbook Pro and and Android smartphone, so went through the entire downloading, installing and setting up process on both devices. 

Here's is a walkthrough of this for you to get a full understanding of how efficient and effective (or not!) Buffered have made this experience:

PAYMENT/SIGNING UP

Once I had selected the 1 month plan, I was then prompted to entire my email address, a password and a username that would become my handle while interacting with the software. It is a little disappointing that they need my email address, but this is hardly a big issue:

buffered vpn review 2


After entering the above information and selecting my payment method (I went with PayPal), my payment was processed swiftly and I was directed to one of the most 'personal' confirmation pages I have encountered with a VPN service provider. As you can see below, Buffered are very informal with how they communicate with users, but because their service is completely professional, this is actually endearing rather than untrusting:

buffered vpn review 3


A confirmation email is also instantly sent to you that contains a link to validate your account. Once you click on this link you are taken directly to the download page, which is exactly what I wanted as the next step:

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INSTALLATION

I swiftly clicked on the Mac OS X link, which automatically started the software download. Once it was downloaded to my Macbook, it was simply a case of installing the software as you would any other software, which took just a few seconds:

buffered vpn review 6


Should I have required any assistance during this very simple setup process, Buffered had me covered with a clear and super easy 3 step guide on how to do this, with the third step explaining just how efficient this whole process is:

buffered vpn review 7


CONNECTING

With the software downloaded and installed, I opened it up and was presented with a login window, which did not require me to go sifting through my recent emails to find my username and/or password, since these were created by me (so I made them memorable) rather than being auto-generated like some VPN providers do in order to speed you through the payment process:

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As you can see, once logged in the main interface is very simple. You just click on the country that you wish to join the server of, wait a few moments, and then you are connected:

buffered vpn review 10
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MOBILE SOFTWARE

Since I had my Android smartphone with me for this Buffered VPN review, I went ahead and completed the process required to setup a Buffered VPN connection on this device. Here is an overview of this process from downloading to connection.

DOWNLOADING & INSTALLING

Unfortunately Buffered have not (yet - hopefully) developed their own app for Android devices, which would make this process much more efficient and simple. However, for now, the process is a similar one of the many VPN providers that also have not developed their own Android apps -- I had to go to Google Play and download the OpenVPN Connect app:

buffered vpn review 12


With this app downloaded to my device, I then had to navigate to the specific page on the Buffered website that contains the list of their .ovpn configuration files:

buffered vpn review 13


Luckily, the Buffered website is fully mobile responsive, so is very easy to navigate on my Android device. Locating the configuration files for the country I wanted to join a server in was straight forward.

CONNECTING

Once this was done, I just had import the file into the OpenVPN Connect app and boom - I was connected to Buffered VPN on my Android device:

buffered vpn review 14


Overall, the setup process on the Android was not too time-intensive or difficult at all. This was however because I have done this process many times, so I imagine for a first-time VPN user, this could seem like a lot of work, especially when there are VPN providers out there that have developed their own Android apps, which just require you to download it from Google Play then click connect. 

With that said however, the Mac OS X software downloading/installing/connecting process was one of the most smooth and quick processes I have experienced with a VPN service provider, so hats of to Buffered for clearly putting a lot of thought into this process for the end user. 

Compatibility

The Buffered VPN service is compatible with all major operating systems: Windows, Mac OS X, Android, iOS and Linux. Device-wise, Buffered can be connected to from laptops to smartphones to smartTVs to games consoles to eReaders and many more. You can even setup a Buffered VPN connection on your home router, which is a great way to utilise Buffered's great feature of up to 5 simultaneous connections. 

Speed & Performance

A quick speed test was conducted on my Macbook, testing it first without a Buffered VPN connection enabled, then with. 

As you can see from the results below; Buffered provide an incredibly fast VPN service. I tested connections to both local servers (UK-based) as well as their US-based servers, and both showed similar results of hardly any drop in speed compared to my non-VPN connection:

Without VPN:

buffered vpn review 15


With VPN:

buffered vpn review 16


Support

Support is offered to Buffered users via the main website through live chat, a FAQ/tutorials/guides section and by directly contacting the support team via a contact popup modal:

buffered vpn review 17


The live chat was very fast to respond when I tested it out, with the staff member responding almost instantly, coming across as very friendly with deep knowledge. This was impressive and certainly made a great first impression of Buffered with me.

The Website

Here is where Buffered is standing above the competition currently. Their website is arguably the highest quality site I have seen and interacted with out of all other most popular VPN service provider websites. Most of Buffered competitor's websites either satisfy the design and aesthetic side of things or the navigation and structural side - but never both to a high degree. 

Buffered manage this, with a site that is incredibly pleasing on the eye while simultaneously being super intuitive and clear to navigate and find information through. Here is a glimpse of what a visitor see's when first landing on the Buffered website:

buffered new homepage


For being a non-US or even UK-based company, this VPN provider clearly has some fantastic designers and developers behind them to produce a website of this calibre. 

Security & Privacy

The most interesting quirk I found with Buffered is that they seem to have caught on to the fact that nowadays, the safest and most secure protocol connection to have on a VPN is the OpenVPN protocol. They have thus completely removed the option for users to connect via PPTP or L2TP/IPsec protocols. I can understand and even appreciate why they have chosen to do this, however it does bring up some limitation issues with users that may want to use Buffered on older devices that perhaps only support PPTP and/or L2TP protocols. 

Being physically located in Hungary means that Buffered is not under scrutiny of US or UK based jurisdictions or laws, meaning that they can provider their users with a much higher level of privacy protection. 

This coupled with the fact that they also utilise shared IP addresses for all users makes any take-down requests impossible to be connected to one specific user and thus personal identity. 


Conclusion 

Ultimately, I am very impressed with Buffered and their VPN service. They are one of the newest VPN service providers on the market today, and have been growing very fast, which could have caused them to have problems struggling to keep up with their user-demand, but they have shown no signs of losing quality of service as their popularity has continued to grow. 

They clearly care about protecting user privacy, keeping this focus as the main mission of their service. This core principle coupled with what is clearly a very smart and focused team has produced a VPN service that is incredibly simple and enjoyable to use. 

I definitely recommend trying out Buffered, especially since they offer a 30 day money back guarantee. Give them a try yourself and let me know what you think -- and thanks for checking out my full Buffered VPN Review.

Summary
software image
Author Rating
1star1star1star1star1star
4 based on 7 votes
Software Name
Buffered VPN
Software Category
VPN
Price
USD 8.25
Landing Page

2 Answers

  1. Grapple
    September 8, 2016 at 9:02 am

    “From reviewing many VPN service providers in my time, I have come to realise that the longer the money back guarantee; the more rightly confident the VPN provider appears in their service. 30 days is the longest guarantee”

    I agree. The problem is Buffered advertises a 30 day guarantee but once you have used the service for more than 10 hours you can no longer get your money back. Essentially they have a 10 hours money back guarantee. I guess they must not be that confident about their service. Just thought I would warn your readers since this is buried in the TOS.

    1. Chris Beattie
      September 9, 2016 at 9:21 am

      Hey Grapple, thanks for checking out the review and sharing your experience. That is indeed a very valuable piece of knowledge regarding BufferedVPN’s money back guarantee period. I will reach out to their support team to confirm this and update this review to include said “caveat” accordingly. Thansk again, Grapple!

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