This is the most comprehensive ExpressVPN review you will find online. Here you will find everything you need to know about ExpressVPN from pricing and performance to customer support and compatibility. Detailed setup guide included to help you get ExpressVPN setup quickly on your device. Let's get started...
ExpressVPN is the top rated VPN company on Fried.com and for good reason. ExpressVPN is an easy-to-use software that features clean and intuitive user interfaces for all of its applications (both desktop and mobile). Their services has impressive speeds and servers located all over the world. This British Virgin Isles based VPN company "just gets it right." For these reasons and more ExpressVPN is our #1 pick and top rated VPN service.
Operating System Compatibility
$12.95 for one month acccount
$9.99 p/month for 6 month account
$8.32 p/month for 12 month account
VPN Protocols Offered
- 30 Day Money Back Guarantee
- Dedicated iOS and Android Applications
- Ability to pay in multiple currencies and through many payment options
- Simple registration and easy setup
- Pricing isn't the cheapest BUT you get what you pay for and Express certainly deliver top value.
- You have to use different login codes/ids when using multiple devices
ExpressVPN is the best and most reliable VPN provider we've reviewed here at Fried.com. They're ranked #1 on our site for a reason. They deliver great value, offer great speeds, they are easy to use on mobile or desktop, and they're a company we trust. The 30 day money back guarantee makes trying ExpressVPN just that much easier. Read on below for the full ExpressVPN review.
Full ExpressVPN Review
Pricing, Plans, & Payment Options
ExpressVPN is not the most budget-friendly VPN service out there today, but it is by no means unaffordable. They, as with 99% of VPN providers nowadays, offer three price plans:
As you can see, they offer very competitive pricing plans that are in the 'higher-end' range. We feel their prices, although a bit higher than their main competitors, are definitely justified, though. Since the level of service and quality of this VPN make any of their pricing plans a worthwhile investment.
The three plans offered by ExpressVPN are as you'd expect, with the longest subscription (12 months) giving you the highest discount, and the two lesser lengthy plans costing you more respectively. This is standard across practically all VPN service providers plans, and is always a fair approach.
ExpressVPN offer every pricing option you would want. The usual suspects are accounted for (PayPal, Credit card, etc.) as well as the all important and not-too-common BitCoin:
BitCoin is an important payment option to offer, since users that care about absolutely 100% anonymity of their online activity that have BitCoin to spend, will be happy to use this method of payment. Paying in BitCoin gives the payer piece of mind that their transaction cannot be traced back to them.
All in all, ExpressVPN pricing, plans and payment options offer someone for every type of user. We're impressed.
Money back Guarantee
30-day money back guarantee is given with ExpressVPN when you signup. This is also quite standard now among the best VPN providers out there. We say the best because we have learned that in most cases, the longer a VPN provider's money back guarantee is; the more confident they clearer are in their service; thus the higher quality and level of service the offer.
ExpressVPN certainly ring this belief true. The reason they can offer such a long money back guarantee is definitely because they are confident in their service.
ExpressVPN bring a lot of features with their service. Let's go through them now:
- OpenVPN (TCP, UDP), L2TP-IPsec, SSTP, and PPTP
- 78+ countries and counting
MULTIPLE DEVICE USAGE
- Up to two devices at once
- 24/7 online chat and email
- Get 30 days free service for each referred signup
The software itself is incredibly clean, simple and intuitive. The process of downloading the software, getting it setup and launched on your device takes just minutes.
Once you select your payment method and process it, you are sent an email confirmation. This email contains a link that takes you to the setup page, where you are presented with your unique activation code and can then download the software.
Here's what this page looks like:
I use a Macbook, so ExpressVPN automatically presented me with the OS X download link. To see the many more device download links, simply scroll down the page and you're presented with them, like so:
Once you have the software downloaded (took just a few seconds for me) then it will automatically walk you through the very simple installation process. This also just takes a few seconds.
ExpressVPN will then automatically launch to give you an immediate taste of the main interface, which looks like this:
Then it's a simple case of you choosing a server from the huge list of servers that ExpressVPN offer, connecting to it, and you're on the VPN. Very straight forward.
If you want, you can access 'preferences' (for Mac, you access this by clicking the three small vertical dots in the top left of the main window shown above) and select a different protocol to run the VPN on. This gives you the opportunity for faster speeds, but comes at the price of compromising security of connection:
Setup on an Android device is equally as painless and quick. You simply click on the activation link in the email you received as mentioned earlier, and the you are automatically directed to the Google Play store where you're prompted to download and install the ExpressVPN Android app.
Once it is downloaded and installed, it will automatically open up and you will be asked to login with your email address and password (your password will have been automatically created and is in the original authentication email.)
After you've logged in, you're presented with a very intuitive list of which server you would like to join. It looks like this:
Simply select the server you want to join and the app will let you know that you are attempting a connection request via a pop up window:
Click "OK" and the app immediately begins connecting you swiftly to that server. It just takes a few seconds before you are connected and ready to surf the net anonymously and freely:
And that's it. You've got your ExpressVPN setup and running. This is a very quick glance at setting up ExpressVPN for Mac and Android devices. For a more detailed step-by-step guide across all operating systems and devices, check out the VPN setup guides section.
ExpressVPN is compatible with all devices across the following operating systems:
- Windows, Mac, Android and iOS
... as well as the devices that you are presented with on the download page, as previously shown in this review here.
Speed & Performance
I ran a speed test on my Macbook both without the VPN running and then with it switched on to check that the IP address switched correctly, and of course to check the speeds. As you can see from the results, the speed was great and the IP address did indeed change accordingly (I selected a London-based server from the VPN):
When confirming with the live chat support whether ExpressVPN's live chat is, as they state on their website, "round-the-clock" (24/7), they actually corrected this statement as follows:
This was momentarily disappointing, as it somewhat contradicted what they state on the website. However, I did really appreciated their honesty and thoroughness with answering my question. They also do have email support that is very fast, which you can obviously reach out to anytime.
All in all, I was impressed with their support. I will take honesty, under-promising and over-delivering over making bold claims and not living up to them any day.
ExpressVPN's website is well designed, intuitive and clean. The main information you want to find out most as soon as you arrive on the site (pricing, features, specifications, etc) are clearly visible and the whole site is quite a pleasure to browse around. It loads very fast and is designed in a way that really instills confidence in the product as being legitimate, trustworthy and a top-quality service provider:
As you can see from this snapshot of the homepage -- that gives a great overview of what browsing the entire site looks like -- there is no pointless information being thrown at you; only a clean, clear, user-friendly interface. The site really sets the tone of what to expect from the actual software interface, which as demonstrated earlier in this review, is equally as aesthetically and navigationally pleasing to the user.
Security & Privacy
ExpressVPN security is top-of-the-range. It incorporates 256-bit security while also using OpenVPN as the default protocol when launching the software.
You also have the option, as mentioned earlier, to select other protocols with the VPN servers you choose as a way of getting improved speeds on the already very impressive bandwidth ExpressVPN provide.
Having now officially become a British Virgin Islands (BVI) company, ExpressVPN does not sit under the US Data Retention or EU DRD laws. This is fantastic, and a big benefit to users that few competing VPN service providers can claim. In addition to this big plus, ExpressVPN also financially support the Electronic Frontier Foundation (EFF) - an organisation that works to protect and educate our fundamental rights.
The fact that ExpressVPN accept BitCoin as a payment option really demonstrates their top-level effort to give users as much privacy and anonymity as a VPN service provider possibly can. Couple this with their "zero logs" policy and that the software functions completely on a shared IP basis, we really highly rate the level of effort and clear detail that ExpressVPN put into protecting each and every one of their user's data.
All in all, ExpressVPN clearly has a reputation as one of the best VPN service providers for good and well-deserved reasons. From the moment you interact with the website, the entire information-gathering, paying, downloading, installing and launching process is one of the smoothest and fastest we have experienced with the many VPN service providers we've reviewed.
As stated at the beginning of this review, the only downsides we found with ExpressVPN were that the price is not cheap and when using multiple devices that different logins are required. However, we 100% believe the pricing of this VPN to be justified many times over. "You get what you pay for" could not be more appropriate than with ExpressVPN.
We highly recommend trying ExpressVPN out, especially considering that you have 30 days to decide if you like it or not - or your money back.